Thing 6

I really like all of the new ways that are available to communicate with others. One of our clerks Audra has been wanting us to use IM for some time now. We did set up our accounts on MSN, but to personalize them required other downloads that were not available to us. I think it would work really well for us here at ELL since we answer the phones at the circulation desk and transfer reference calls over. If the reference librarian is busy we could use IM instead of interrupting them. I remember going to a web conference session at our library with Vanessa (sorry, I cannot even remember what the program was at this time). I think it is a great way to communicate and train a large group at one time. I am going to sign up for a webinar session and will update after!